Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order quickly, safely, and efficiently.
Order Processing Time
-
All orders are processed within 1-2 business days after confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
-
In case of high order volume, processing may take slightly longer.
Shipping Time
Pakistan Delivery
-
Standard delivery time: 3-7 business days
-
Remote areas may require additional delivery time.
International Shipping
-
International orders may take 7-20 business days depending on the destination country and customs clearance.
Shipping Charges
-
We offer Free Shipping on selected products and promotions.
-
Shipping charges (if applicable) will be shown at checkout before payment confirmation.
Order Tracking
-
Once your order is shipped, you will receive a tracking number via SMS or email.
-
Customers can track their parcel through the courier service website.
Cash on Delivery (COD)
-
COD is available in selected areas across Pakistan.
-
Our team may contact you for order verification before dispatch.
Delayed or Lost Orders
-
Delivery delays may occur due to weather conditions, public holidays, or courier issues.
-
If your order is significantly delayed or lost, please contact our support team for assistance.
Damaged Parcels
-
If you receive a damaged or incorrect item, contact us within 24 hours of delivery with pictures of the parcel and product.
Incorrect Address
-
Customers are responsible for providing the correct shipping address.
-
Orders returned due to incorrect address information may require additional shipping charges for re-delivery.
Contact Us
If you have any questions regarding shipping, feel free to contact us through our store support page.
A clear shipping policy helps customers understand delivery timelines, shipping costs, and tracking expectations. Shopify also recommends including processing times, shipping methods, tracking details, and return-related shipping information in your policy.